Bloomreach is building the world’s premier agentic platform for personalization.
We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
• We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we’re building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn’t only autonomous…it’s also consistent.
From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Autonomous Marketing (Bloomreach Engagement)
AI-powered marketing automation that personalizes, automates, and converts.
Bloomreach Autonomous Marketing (Bloomreach Engagement) unifies all your customer data and uses AI agents to execute campaigns across 13+ channels in real time. Every email, SMS, push notification, and ad is personalized and optimized on the fly. What used to take weeks of workflow building can now be done in minutes – marketers simply prompt the AI and focus on strategy, while Bloomreach’s AI handles the execution to drive higher engagement and LTV.
Autonomous Search (Bloomreach Discovery)
AI-native commerce search and merchandising that maximizes revenue per visitor.
Bloomreach Autonomous Search (Bloomreach Discovery) uses generative AI to let your product search “think for itself.” It doesn’t just match keywords – it thinks, anticipates, initiates conversations, explains its reasoning, and gets smarter with every interaction. It serves as a self-driving revenue engine that frees your team from constantly “fixing” search results, allowing you to focus on strategic merchandising while conversions climb.
Conversational Shopping (Clarity)
AI-driven shopping conversations that scale your best sales associate.
Bloomreach Conversational Shopping (Clarity) brings the experience of an expert in-store salesperson to every online customer through an AI assistant. It provides a direct, real-time line to your shoppers, guiding them to exactly what they need before they even know they need it. Unlike basic chatbots, Clarity isn’t confined to a chat box.
Each of these Bloomreach solutions is powered by our agentic AI framework and unified data, delivering a level of personalization and marketing agility that legacy tools simply can’t match.
Bloomreach’s Agentic Platform for Personalization is an all-in-one, AI-driven marketing and commerce platform that eliminates manual workflows. It unifies real-time customer and product data with a fully agentic AI architecture to autonomously execute personalization across every channel. Marketers set the strategy and vision, while Bloomreach’s AI agents handle the rest – breaking the limits of traditional marketing and driving continuous customer engagement at scale.
Bloomreach empowers marketers and merchandisers to lead, backed by AI that drives continuous optimization and growth.
In every interaction and every channel, Bloomreach is executing in real time to create magical, one-to-one experiences – so you can focus on the big picture and watch the results roll in.