Subscriptions: Pros and Cons

In this webinar, our four retail experts discussed paid for and non paid for membership programmes in a bid to decide what loyalty marketing practice works best and where the brands have gone wrong ( or right!)

Your moderator was Sakeb Rashid, Digital Customer Experience Lead, ex -Starbucks joined by:

  • Jason Whiting, Director – Membership, ex – Lego.
  • Sebastian Huschner, Director, SH Loyalty Ltd
  • Richard Grainger, Head of CRM & Loyalty, ex – Weight Watchers.
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