• 16th-17th October 2023
  • 11.30am to 7pm
  • Amsterdam

wrap Video

"Best were the insights and case studies which really brought it to life - could have focused on them even more. Good open conversation on how real loyalty programs are engaging customers.''
Aleksander Kaczmarek
VP of Loyalty, CarTrawler
''Speakers were excellent and engaging I particularly liked the combination of real world examples and theory.''



Kirsty Chalk
Marketing leader, IKEA Family Rewards
"The panel sessions were great. Really enjoyed hearing from different industries and how they overcome challenges, have implemented effective practices and are being innovative. All of the speakers did a brilliant job."
Tracey Baynham
Senior Member Engagement Manager, Hurtigruten Expeditions

Session Videos

Day 1

Day 2