wrap Video

"Thank you for developing and hosting such an interesting agenda at yesterday’s ELA HUB meeting. The presentations were relevant, educational and thought provoking and the round table ‘geek outs’ enlightening."
Karen Dumbrell
Senior Manager Membership Product & Marketing at Arsenal F.C
"Fantastic day, great loyalty minds coming together and delighted to have been involved and be the inaugural Loyalty X speaker!"
Amy Harman
Head of Customer Marketing, Hotel Chocolat
"I had the privilege of being on stage to share our wagamama soul club loyalty journey so far. I came away feeling so inspired and engaged, having also spent time getting to know some of my lovely peers across the UK loyalty industry"
Rebecca Farrer
Director of Digital and Loyalty, wagamama
"What a fantastic conference today - The quality of the content throughout the day was so high...and the rooftop drinks were a great way to end! Thank you!''
Nic Ryder
Head of Membership at Day Out With The Kids
''As marketeers, we get invited to many conferences and events, which are of varying quality and value. Today's European Loyalty Association (ELA) Summit was by far the most interesting and insightful I've been to in a long while''
Jenny Alcock
Head of Digital, Young’s Pubs
"It has to be THE most useful and friendly gathering of Loyalty people I've ever been to. Everyone was open to connecting, sharing their experiences and challenges which just made it feel relaxed and a joy to be at."
Divya Kerslake
Head of Customer Marketing, Utility Warehouse

Presentation downloads

UK Loyalty Trends Revealed with Zsuzsa at Antavo AI Loyalty Cloud

Poundland Perks - Insights of Launching an App Based Loyalty Revolution with Emma at Poundland

Gifting - The Hidden Gem of Loyalty Programmes with James at Prezzee

How Mobile Experiences are Turbo Charging Loyalty with Jake at Apadmi

Play Your Way to Loyalty with Simon at Marigold